Terms of Service

Salon Visage, a division of the Visage Group, operates as an independent salon in Knoxville, Tennessee. These Terms of Service (“Terms”) govern your access to and use of our website, salon services, retail products, online booking platform, email updates, and SMS communications. By accessing our website, booking an appointment, or utilizing our services, you agree to be bound by these Terms.

SMS Messaging Terms

By providing your mobile phone number to Salon Visage—whether through online booking, intake forms, or interactions with our automated Virtual Receptionist—you consent to receive transactional and promotional text messages. These may include appointment confirmations, reminders, account updates, and special marketing offers.

Opt-Out: You may cancel the SMS service at any time. Text STOP to opt out. After sending STOP, you will receive a single confirmation message confirming your unsubscribe status.
Support: For assistance or questions regarding text communications, reply HELP or contact our customer support at help @ salonvisage dot com or 865-694-4000.
Rates & Frequency: Message frequency varies based on your booking activity and preferences. Message and data rates may apply depending on your wireless plan.
Carrier Disclaimer: Wireless carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed, undelivered, or misdirected messages.
Consent Terms: Providing consent to receive automated text messages is voluntary and is not a condition of purchasing any goods or services.

Data Privacy

Personal information collected through our online booking system, website forms, or text communications is handled in accordance with the Salon Visage Privacy Policy. While third-party service providers process data on our behalf, mobile opt-in data and SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing purposes.

Third-Party Platforms

Our services integrate with third-party software providers for website hosting, email marketing, SMS execution, and online scheduling. Salon Visage is not liable for service disruptions, system outages, algorithm updates, or policy changes initiated by these third-party vendors.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.

Contact Information

Salon Visage
1701 Downtown W Blvd, Knoxville, TN 37919
Phone: 865-694-4000
ATTN: Darryl Longmire
Email: help @ salonvisage dot com
Website: www.salonvisage.com